We take pride in our alterations and strive for the utmost professional work!  Therefore, if our quality doesn't meet or exceed your expectations, please do not hesitate to contact us immediately while following the following guidelines: 'Re-do' work at no charge ONLY occurs when: * Customer communicates within one week from pick up, AND * The yellow customer copy ticket is provided, AND * thread came out, or stitches are unexpectedly faulty, OR * Written instructions on the ticket were overlooked by staff